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Tag Archives: Call Center

India for Outsourced IT Services

I recently led an Info-Tech Research Group study that reviewed the key low-cost Asian destinations of China, India, and the Philippines for IT Outsourcing services like helpdesk and application/Web development and maintenance. The study included in-depth interviews with clients and  Continue Reading »

Philippines for IT Outsourcing

At the bottom of this post, there is an update for 2012, and a full version of the report on which this post is based is available as free download from this blog’s sponsor [1]. I recently led an Info-Tech  Continue Reading »